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In an increasingly digital world, people are yearning for something screens can’t replicate: authentic, real-life experiences.
The holiday hustle doesn’t end on Christmas Eve—it shifts gears. December 26 is one of the busiest shopping days of the year, with customers eager to spend gift cards, exchange items, and snag post-holiday deals. For restaurants, it’s a prime opportunity to cater to shoppers refueling between sales or families looking to extend their holiday celebrations.
Consumers are better understanding the positive impact shopping small can have on their community. You can capitalize on the momentum by actively participating in Small Business Saturday.
Are you prepared for a weather related emergency, a fire, a burglary or even an extended power outage?
One of the biggest perks missing for most retail and restaurant employees is the opportunity to advancement and recognition. Learn how you can easily build a better, more satisfied team that can build your business!
I noticed a trend on Tik Tok that’s exciting and interesting. It’s revolves around people trying to make connections. It seems that, whether due to remote work, relocation to a new city or a post-Covid hangover, people are tired of going solo and seeking real connections.
People don’t want more choices. They just want what they want!
There is one practical step you can take to minimize stock control issues, and that is to look at your inventory data.
One of the most common mistakes small retailers make is failing to properly analyze sales revenue.
It’s important to remember, your business has nothing to do with you. It has everything to do with the customer.
A trip outside your store or restaurant can provide a rich experience, invaluable intelligence and new perspective. Learn why field trips should be on your training agenda!
One of the most common mistakes I see with small retailers is the failure to analyze sales revenue. They may know top line sales and bottom line profits, but don’t take the time to understand the exact composition of sales.
A successful retail store or restaurant is dependent on selling so it’s imperative that you create a sales culture. I’m a firm believer salespeople should be rewarded for selling. Hire people who are motivated to reap the financial rewards of meeting and exceeding goals.
A recent stud shows consumers are very open to premium loyalty and there is certainly proof of concept that this type of program is working for large brick and mortar and online retailers. But does it translate to your small business? The answering is a resounding yes IF the benefits, product and customer behaviors align.
You’ve probably been approached hundreds of times to participate with local charities and asked to do everything from donate merchandise for silent auctions to springing for sponsorship dollars, organizing walking teams and buying tables at banquets.
Before you spend another dollar, take a minute to think about how you give your money, merchandise and time.
Formal training is a touchstone of almost every other industry. Why not retail?
Good people react favorably to advancement. You can easily structure a program of acknowledgement for performance and achievement that inspires employees by implementing a milestone ladder.
Simple upselling techniques can be easily trained and quickly implemented - benefitting staff and business owner!
Gift cards have been the most popular gift for the past 5 years. That’s a pretty great reason to put a plan in place to accelerate your gift card sales this holiday season, no matter what type of business you own!